Description : IS Application Specialist. Company : ABB. Location : Krakow, malopolskie
IS Application Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
If you are looking for big, global challenges, Information Systems (IS) is the place to come. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world. To strengthen our Application Team we are looking for the IS Application Specialist for Risk Management Tools who has prior experience in supporting software applications. In that role you will work in the application support area, very closely to Business users, external IS teams and internal software delivery teams, to ensure high level of the customer care culture. If you have analytical mind, collaborative attitude, you stay open and committed to challenges, and have strong sense of supporting others, you are the one we are looking for.
IS Service Manager
Your responsibilities- Incidents, problems and user requests management and resolution
- Application configuration and administration
- Collaboration with Business, Application Operations, Application Software Delivery Teams and other external IT Teams
- Maintenance of the application support related documentation and the knowledge base for all the Support Teams
- Data analysis to support application related decision making
- Conduct end-user basic level trainings related to supported applications
- Utilizing your understanding of existing IS application technology and business requirements to guide colleagues in implementation and operation
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Minimum 2 years of experience in IT environment (preferably supporting enterprise web software applications)
- Ability to manage multiple demands on time, working with cross-functional, and international teams
- A collaborative, solutions and customer service-oriented approach and strong communication skills
- Working knowledge of collaboration tools (MS SharePoint/OneNote)
- and strong knowledge of MS Excel
- Basic SQL knowledge will be a plus
- ITIL methodology experience will be a plus
- Fluency in spoken and written English
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid Your benefits: Enjoy a stable employment in a company with a long history in innovation and technology. Collaborate with experienced experts in an international environment. Seize individual development and training opportunities, from job specific to soft skills. Private medical care (including offers for family members) and life insurance. Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program. Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate
